Once you’ve invested in Yardi, the next step is getting the right people to implement, maintain, optimize, and support your system. That way, you can ensure you’re getting the most value out of your investment.

Finding the right people means internally hiring Yardi experts, partnering with a Yardi® Independent Consultant Network member, or some combination of the two. Which option you should go with depends on your organization’s size, portfolio complexity, long-term plans, and internal resources.

Many organizations ultimately use a combination of both approaches, building an internal team while bringing in specialized consultants for projects or advanced expertise, or hiring an internal point person who coordinates with an external team.

Understanding both approaches, and their use cases, can help you develop a plan that reflects your unique organizational needs. It also helps to have an overview of the skills needed to support Yardi.

What Skills Are Required to Support Yardi?

Yardi offers a vast array of products and modules, so there will be some variation of what specific expertise you’ll need depending on what you’re implementing. There will also be some standard skillsets you’ll need throughout the lifecycle of a Yardi system:

  • Implementation and system configuration
  • Project management and change management
  • Staff training and onboarding
  • Security administration
  • User support
  • Property accounting
  • Custom reporting
  • SQL development
  • Power BI and business intelligence
  • System integrations

Few organizations will require all of these skills full-time. Part of developing the right staffing approach is identifying what expertise you’ll need more frequently, and how best to find someone with those skill sets.

Hiring Internal Yardi Experts

Many organizations choose to bring Yardi expertise in-house by hiring their own dedicated staff. In-house employees develop a deep understanding of your company’s processes, policies, and business goals while becoming an integral part of your day-to-day operations.

Advantages of an Internal Hire

  • Dedicated support focused exclusively on your organization
  • Strong understanding of internal workflows and business processes
  • Long-term ownership of system administration and governance
  • Builds institutional knowledge over time

Considerations

  • Recruiting Yardi-experienced professionals can be competitive.
  • Some highly specialized skills may only be needed occasionally.
  • As your system grows, additional expertise may be required for new modules, integrations, or reporting initiatives.
  • Scaling an internal team takes time as hiring and onboarding new staff can be a lengthy process.

When Should You Consider an Internal Hire?

An internal hire can be particularly helpful when:

  • Your accounting, property management, reporting, or operations depend heavily on Yardi every day.
  • You have a large or complex portfolio.
  • You have continuous Yardi projects that create a full-time workload.
  • You need an internal system owner who is responsible for coordinating Yardi governance, security, workflows, user access, documentation, and communication between departments.

Working with a Yardi® Independent Consultant Network Member

A large Yardi® Independent Consultant Network member gives organizations access to a team of specialists who have worked across multiple implementations, industries, and Yardi products.

Rather than hiring every specialty internally, companies can bring in experts when needed for implementations, upgrades, reporting projects, security reviews, or ongoing support.

Advantages of a Team of Yardi® Independent Consultants

  • Access to specialists across multiple Yardi modules when you partner with a larger Yardi® Independent Consultant Network member
  • Experience gained from working with many different organizations
  • Flexible support that scales as projects change
  • Faster access to niche expertise such as SQL, reporting, Power BI, or integrations
  • Reduced training time since consultants already understand the platform

Considerations

  • Choosing an experienced consulting partner is important.
  • Consultants are most effective when they work closely with internal stakeholders who understand the organization’s business objectives.
  • An in-house system owner or Yardi Administrator remains valuable for coordinating priorities and day-to-day decisions.
  • Some Yardi® Independent Consultant Network members only have a 1-2 people on staff

When Should You Consider a Yardi® Independent Consultant Group?

A Yardi® Independent Consultant group can be especially valuable when you are:

  • Implementing new Yardi modules
  • Migrating to a newer version of Voyager
  • Developing custom reports
  • Building Power BI dashboards
  • Integrating third-party systems
  • Conducting a security or system health review
  • Training new staff
  • Filling temporary staffing gaps
  • Managing large-scale projects

Instead of maintaining every specialty in-house, organizations can access the expertise they need only when they need it.

Which Approach Is Best?

There isn’t a universal answer. Each staffing model offers distinct advantages depending on your organization’s needs.

Staffing Approach Best For Primary Benefits
Internal Hire Organizations with ongoing operational needs Dedicated support, deep business knowledge, long-term ownership
Yardi® Independent Consultant group Organizations needing specialized expertise or project support Broad experience, flexibility, rapid access to specialists
Hybrid Model Most mid-sized and large organizations Combines internal knowledge with on-demand expertise

For many organizations, the hybrid approach provides the greatest flexibility. Generally, an in-house administrator manages daily operations while consultants provide additional expertise for implementations, upgrades, reporting, security, and strategic initiatives.

How Lynx Systems Can Help

As a top Yardi® Independent Consultant, Lynx Systems has over 25 years of experience helping organizations maximize their investment in Yardi. Our team of more than 30 specialists supports clients across implementation, training, project management, reporting, accounting, security, and ongoing system support.

Whether you need a single consultant for a specific project or a long-term extension of your internal team, we work alongside your staff to provide the expertise required to keep your Yardi environment operating efficiently.

Additionally, through Lynx Talent Solutions, we offer recruitment services for your internal hires. From screening candidates to onboarding, we’re able to leverage our decades of Yardi expertise to help you find the people you need.

The right staffing strategy isn’t about choosing between internal employees and consultants. It’s about finding the balance that gives your organization the skills, flexibility, and support needed to maximize the value of your Yardi investment.